Default Role introduction
Understanding Packages and Roles in Sunbears: A Quick Guide
Why Roles and Packages Matter
Roles control what users can do.
Packages control what features are available.
So, while roles define individual access, packages define the scope of features for everyone.
Together, they :
Ensure security Only authorized users access sensitive data.
Simplify workflows Reduce clutter by limiting unnecessary features.
Improve clarity Everyone sees what they need and what’s relevant.
What are packages?
Packages determine features that are available for your whole team.
Package Overview in Brief :
| Package Name | Key Features |
|---|---|
| Freemium | Manage events, practices, rosters, and team communication on any device. |
| Team Management Adv | Simplify team management with customizable player groups or lineups. Create easy to read emergency action plan. | Drill Creation | Draw, animate, and share a personalized drill library with your team. Make your own practice plans and playbooks and share it with your team. | Stats Management | Track and evaluare daily, weekly & seasonal training load & performance stats. | Match Management | Manage games in real time with playback tools. | Trainer Omni Bundle | Maximize team health and performance evaluation. | All-in-One Bundle | Full access to all features. |
What are User Roles?
Each person on your team gets a role that defines what they can see and do within the package.
Roles Overview in Brief :
| Role | Examples | What they can do |
|---|---|---|
| Owner | Club Director, Club Admin | Full access. Manage users and settings. |
| Admin | Head coach, GM | Manage team structure, drills, stats |
| Coach | Assistant coach, Goal tending coach | Add drills, schedule practices |
| Drill Coach | Player-helpers | Create drills/playbooks. Limited team access. |
| Player | Athlete | View schedule, assigned drills |
| Staff | Trainer, Student team manager | Access based on admin needs |
| Medical Staff | Team doctor, Physiotherapist | Access based on medical/admin needs |
See full breakdown of which roles can access what features under each package below:
Roles and Packages Access Matrix
Assigning Roles and Upgrading Packages
How to Invite Users and Assign Roles
Go to Security & Settings > Users
Click Invite Users under Active Users.
Enter the user’s email, select a role, and send the invitation.
View pending invites in the Pending Invitations column.
Accepted invites appear in the Active Users column.
You can assign multiple roles to a user. Just go to the Active Users list, click on the users name, open the Roles dropdown, select additional roles, and click Save.
Tutorial: Watch how to invite users and assign roles in seconds
How to buy or add a new package to your current plan
Go to Stores & Billing.
View current package under Current Plan.
Browse other plans on the right, select one, and add it to your cart to purchase.
Video Walkthrough: A quick guide to unlocking more features for your team.
Frequently Asked Questions
Q: Can I buy more users for my team?
A: Yes, you can purchase additional users!
Go to the Store & Billing page.
Check the number of users available under Seats.
To buy more, click on Additional Users, then click the blue Add to Cart button.
Q: What happens if I assign the wrong role?
A: Don’t worry! You can reassign roles anytime from the User Settings menu.
Take the Next Step
Ready to unlock your team’s full potential?
Log in to Sunbears or Get Started for Free
Need help? Our team is here to answer any questions and guide you through setup.
